Privacy Policy
Last Updated: October 25, 2025
TL;DR: VonPay is a self-custodial wallet. We never have access to your private keys or funds. We collect minimal data to provide services, and all AI features are opt-in with anonymized data.
1. Introduction
VonPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the VonPay mobile application (the "App").
Important: VonPay is a self-custodial cryptocurrency wallet. We never have access to your private keys, seed phrases, or funds. You maintain complete control over your assets.
2. Information We Collect
2.1 Information We DO NOT Collect
- Private Keys or Seed Phrases: Never stored on our servers
- Transaction Details: We don't track your blockchain transactions
- Wallet Balances: We don't monitor your holdings
- Personal Identity: No KYC required to use the basic wallet
2.2 Information We Collect Automatically
- Device Information: Operating system, app version, device type
- Crash Reports: Anonymized error logs to improve app stability
- Usage Analytics: Basic app usage patterns (screens visited, features used)
2.3 Information You Provide (Optional)
- Smart Features Opt-In: If you enable AI insights:
- Anonymized wallet activity (transaction frequency, chain usage)
- Public social data (if you choose to share)
- All data is hashed and cannot be traced back to you
- VonVault Connection: If you connect to VonVault:
- Wallet address (for identity resolution)
- Email address (for account creation)
- Support Inquiries: Email address and issue description (only if you contact support)
2.4 Third-Party Services
When you use certain features, third-party services collect data:
- Ramp Network (Fiat Purchases): KYC data, payment information (processed by Ramp, not VonPay)
- TON Connect: Wallet address shared with TON blockchain (public blockchain data)
- Blockchain Networks: Your transactions are public on blockchains (Ethereum, Polygon, etc.)
3. How We Use Your Information
- App Functionality: To provide wallet services and features
- Improvements: To fix bugs and enhance user experience
- AI Insights (Opt-In Only): To provide personalized market analysis and whale tracking
- Security: To detect and prevent fraud or abuse
- Support: To respond to your inquiries
4. Data Storage and Security
4.1 Local Storage (On Your Device)
- Private Keys: Encrypted with device-level security (Secure Enclave on iOS, Keystore on Android)
- Seed Phrase: Encrypted and stored only on your device
- Wallet Preferences: Locally stored settings
4.2 Cloud Storage (MongoDB Atlas - Opt-In Only)
- Smart Features Data: Anonymized, hashed wallet activity (if you opt-in)
- VonVault Connection: Account data if you connect to VonVault
- Encryption: All data encrypted in transit (TLS) and at rest (AES-256)
4.3 Security Measures
- Hardware-backed encryption (Secure Enclave, Keystore)
- Biometric authentication (Face ID, Touch ID, Fingerprint)
- No server-side storage of sensitive data
- Regular security audits
5. Data Sharing and Disclosure
We DO NOT sell your data. We only share data in these cases:
- Third-Party Services: When you use Ramp Network or other integrated services (subject to their privacy policies)
- Legal Requirements: If required by law, court order, or government request
- VonVault (If Connected): Account data shared with our VonVault platform if you connect
- Blockchain Networks: Transactions are public on blockchains (this is how blockchains work)
6. Your Rights (GDPR/CCPA Compliance)
You have the right to:
- Access: Request a copy of your data
- Deletion: Request deletion of your data (wallet data is local and can be deleted by uninstalling)
- Opt-Out: Disable Smart Features or analytics at any time in Settings
- Portability: Export your data (primarily your seed phrase/private keys)
- Correction: Update inaccurate information
To exercise these rights, contact: privacy@vonpay.app
7. Children's Privacy
VonPay is not intended for users under 18 years old. We do not knowingly collect data from children. If you are a parent and believe your child has provided us with information, please contact us at privacy@vonpay.app.
8. International Users
VonPay is operated from Singapore. By using the App, you consent to the transfer of your data to Singapore. We comply with applicable data protection laws including GDPR and CCPA.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via:
- In-app notification
- Email (if you've provided one)
- Updated "Last Updated" date at the top of this page
Continued use of the App after changes constitutes acceptance of the updated policy.
10. Third-Party Links and Services
The App may contain links to third-party websites or services (e.g., Ramp Network, TON Connect, dApps). We are not responsible for their privacy practices. Please review their privacy policies.
11. Data Retention
- Local Data: Stored on your device until you uninstall the app
- Analytics Data: Retained for 90 days, then anonymized
- Smart Features Data: Retained while feature is active, deleted upon opt-out
- Support Inquiries: Retained for 2 years
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Your Privacy Matters
We built VonPay as a self-custodial wallet because we believe you should control your assets and your data. We collect only what's necessary to provide a great experience, and we never access your private keys or funds.
Questions? Reach out anytime at privacy@vonpay.app
← Back to Home