Terms of Service
Last Updated: October 25, 2025
⚠️ IMPORTANT: VonPay is a self-custodial cryptocurrency wallet. You are solely responsible for your private keys, seed phrase, and funds. We cannot recover lost keys or reverse transactions. Cryptocurrency investments carry significant risk. Only invest what you can afford to lose.
1. Acceptance of Terms
By downloading, installing, or using the VonPay mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and VonPay ("we," "our," or "us").
2. Eligibility
You must be at least 18 years old to use VonPay. By using the App, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into these Terms
- You are not prohibited by law from using cryptocurrency services
- You are not located in a jurisdiction where the App is prohibited
3. Description of Service
VonPay is a self-custodial cryptocurrency wallet that allows you to:
- Store and manage cryptocurrency on multiple blockchain networks
- Send and receive digital assets
- Connect to decentralized applications (dApps)
- Import TON wallets via TON Connect
- Purchase cryptocurrency through third-party providers (Ramp Network)
- Access optional AI-powered market insights (opt-in)
- Connect to VonVault for advanced features (optional)
4. Self-Custodial Nature & Your Responsibilities
🔐 Critical: You Control Your Assets
VonPay is a self-custodial wallet. This means:
- We NEVER have access to your private keys or seed phrase
- We CANNOT recover your wallet if you lose your seed phrase
- We CANNOT reverse or cancel transactions
- We CANNOT freeze or access your funds
- You are 100% responsible for securing your assets
4.1 Your Security Responsibilities
You are solely responsible for:
- Seed Phrase Backup: Writing down and securely storing your 12-word seed phrase
- Device Security: Keeping your device secure (passcode, biometrics, up-to-date OS)
- Private Key Protection: Never sharing your private keys or seed phrase with anyone
- Phishing Awareness: Verifying URLs and avoiding scams
- Transaction Verification: Double-checking addresses and amounts before sending
4.2 No Recovery Service
If you lose your seed phrase, your funds are PERMANENTLY LOST. We cannot and will not:
- Recover your seed phrase
- Reset your password to access your wallet
- Reverse transactions sent to wrong addresses
- Retrieve funds from lost or stolen devices (without seed phrase)
5. Prohibited Uses
You agree NOT to use VonPay for:
- Illegal activities, money laundering, or terrorist financing
- Violating any local, state, national, or international law
- Infringing on intellectual property rights
- Transmitting malware, viruses, or harmful code
- Attempting to hack, reverse engineer, or compromise the App
- Creating fraudulent accounts or impersonating others
- Market manipulation, wash trading, or pump-and-dump schemes
- Facilitating transactions of stolen funds or proceeds of crime
6. Third-Party Services
6.1 Ramp Network (Fiat Purchases)
When you purchase cryptocurrency through Ramp Network:
- You are subject to Ramp Network's terms and privacy policy
- Ramp Network processes your KYC and payment information (not VonPay)
- VonPay is not responsible for Ramp Network's services or fees
- Fees displayed are Ramp Network's fees, not VonPay's
6.2 Blockchain Networks
When you transact on blockchains (Ethereum, Polygon, BNB, Solana, Base, TON):
- You pay network gas fees (not controlled by VonPay)
- Transactions are irreversible once confirmed
- Transaction speeds depend on network congestion
- VonPay is not responsible for network downtime or delays
6.3 dApps and External Links
When you connect to dApps or visit external websites:
- You are subject to their terms and policies
- VonPay is not responsible for third-party services
- Review permissions carefully before approving transactions
- We do not endorse or guarantee third-party services
7. Fees
7.1 VonPay Fees
- Wallet Usage: FREE (no fees for basic wallet functionality)
- Sending/Receiving: FREE (you only pay blockchain network fees)
- AI Features: FREE (opt-in)
7.2 Third-Party Fees
- Blockchain Gas Fees: Paid to miners/validators (varies by network)
- Ramp Network: 2.9% + fees for fiat purchases
- VonVault Premium: Paid features if you connect to VonVault (optional)
8. Risks and Disclaimers
⚠️ Cryptocurrency Risks
Cryptocurrency investments involve substantial risk. You acknowledge and accept:
- Volatility: Prices can change dramatically in minutes
- Loss of Funds: You may lose some or all of your investment
- No Insurance: Funds are not FDIC-insured or protected by any government
- Irreversible: Transactions cannot be undone
- Regulatory Changes: Laws may change and affect your holdings
- Smart Contract Risks: dApps may have bugs or vulnerabilities
- Scams and Fraud: Bad actors exist in the crypto space
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VONPAY SHALL NOT BE LIABLE FOR:
- Loss of funds due to your negligence (lost seed phrase, phishing, etc.)
- Market volatility or cryptocurrency value fluctuations
- Blockchain network failures, congestion, or forks
- Third-party service failures (Ramp Network, dApps, etc.)
- Unauthorized access to your device or account
- Bugs, errors, or interruptions in the App
- Any indirect, incidental, special, or consequential damages
IN NO EVENT SHALL OUR LIABILITY EXCEED $100 USD.
10. No Investment Advice
VonPay does not provide financial, investment, tax, or legal advice. The AI insights and market information are for informational purposes only and should not be considered investment advice.
- We do not recommend buying or selling any specific cryptocurrency
- Past performance does not guarantee future results
- Always do your own research (DYOR)
- Consult a licensed financial advisor before making investment decisions
11. Intellectual Property
All content, features, and functionality of VonPay (including but not limited to software, text, graphics, logos, and trademarks) are owned by VonPay and are protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, modify, or distribute the App
- Reverse engineer or decompile the App
- Use our trademarks without permission
- Create derivative works based on VonPay
12. Updates and Modifications
We reserve the right to:
- Update the App with new features, bug fixes, or improvements
- Modify or discontinue features at any time
- Change these Terms (we will notify you of material changes)
Continued use of the App after updates constitutes acceptance of new Terms.
13. Termination
You may stop using VonPay at any time by uninstalling the App. We reserve the right to terminate or suspend access to the App (not your funds) if you violate these Terms.
Important: Even if we terminate your access to the App, your wallet and funds remain on the blockchain. You can always access them using your seed phrase in another wallet application.
14. Privacy
Your use of VonPay is also governed by our Privacy Policy. Please review it to understand our data practices.
15. Dispute Resolution
Any disputes arising from these Terms or your use of VonPay shall be resolved in accordance with the laws of Singapore. Both parties agree to first attempt to resolve disputes through good-faith negotiation.
You waive your right to participate in class action lawsuits or class-wide arbitration.
16. Governing Law
These Terms are governed by the laws of Singapore, without regard to conflict of law principles.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and VonPay regarding the use of the App.
19. Contact Information
If you have questions about these Terms, contact us:
20. Acknowledgment
By using VonPay, you acknowledge that you have read, understood, and agree to these Terms of Service. You specifically acknowledge that:
- ✅ VonPay is a self-custodial wallet and we cannot recover lost keys
- ✅ You are solely responsible for securing your seed phrase
- ✅ Cryptocurrency investments carry significant risk
- ✅ We provide no investment advice or guarantees
- ✅ Transactions are irreversible
- ✅ You may lose all of your funds
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